We know selecting the perfect coffee can be a bit overwhelming. To make it easier, you could try our Coffee Quiz to find your ideal match.

For some general recommendations:

• If you enjoy dark roasts, start with Jitterbug or Bali.
• For medium roasts, many of our Central and South American single-origin coffees are great choices.
• If you prefer a lighter roast, explore our African single-origins or the Moondance blend.

Still unsure? Reach out to us for personalized recommendations.

Our coffee is incredibly fresh! We source only recent lots and then roast and pack to order, ensuring every shipment is fresh and delicious.

Unlike coffee that sits in warehouses or on shelves for months, our beans are roasted and shipped within a day or two, so you receive them at their peak.

It'll certainly last longer, but for the best flavor, enjoy your coffee within a month of roasting.

Few things in life are free, but yes, we include shipping in our prices to keep things transparent and convenient for you.

Sure! We offer a few options. If none of these work and you need a little extra help to try our coffee, feel free to reach out—we’d love to make it easier for you!

1. We always offer a significant discount for subscribers
2. Send us a DM with “TryHeyday” on Instagram or Facebook to receive our current new customer discount
3. Check the footer at the bottom of the page where you'll find a discount for joining our email list

Absolutely not. Our espresso blends are crafted to handle pressure brewing, but they taste great no matter how you brew them.

To check your gift card balance, simply visit this link and enter the code from your gift card email.

You can also find a link to check your balance below in the website footer.

The easiest way to track your order is to search your email for “Your order is on the way.” This email, with the subject line “A shipment from order #xoxo is on the way,” contains your tracking link.

If you didn’t receive a shipping confirmation, search for “Thank you for your purchase!” to find an email with the subject “Order #xoxo confirmed.”

If a few business days have passed since your confirmation and you still haven’t received a shipping notice, please reach out to us here with your name and order number, and we’ll be happy to assist.

TL;DR If you haven’t received your coffee within 10 days, there’s likely a holdup.

We roast every weekday, except for national holidays, with most orders shipping within 2 business days. Orders within the Continental US typically arrive 2-5 days after shipping.

We don’t expedite orders because fresh roasted coffee needs the shipping time to rest, degas, and develop its full flavor.

For more details, please view our full Shipping Policy.

We ship nationwide to all 50 States. International shipping and shipping to US Territories or Minor Outlying Islands is not available at this time.

For more information, please see our Shipping Policy.

We’ve got great gifting options for any occasion! Visit our Gifting page to choose from Gift Cards or a Prepaid Subscription to our Coffee of the Month.

You can always gift single bags of coffee by simply entering your recipient’s address at checkout.

We want you to love everything you receive from Heyday Coffee Co. and for you to have a great experience with us.

For details, please visit our Refund Policy.

There are a lot of claims in coffee marketing, so let’s clear things up. All reputable specialty coffee, including ours, is vegan, lactose-free, non-GMO, and free of mycotoxins. 

Throughout the specialty coffee supply chain, green coffee is rigorously tested for mycotoxins and other contaminants, and this has been standard practice for decades. Mold (a Category 1 defect) would disqualify a coffee from being specialty grade.

At Heyday, we review mycotoxin tests before purchasing coffee lots and regularly perform spot tests on individual bags before roasting.

Our coffee is not formally kosher certified, but all our unflavored coffees contain no additives and nothing except coffee is processed on or near our roasting lines.

Our flavored coffees use natural flavorings certified by the OU.

Actually it's not a hole, but a one-way valve that allows gases to escape while keeping oxygen, moisture, and light out. The valve helps maintain freshness during shipment and storage.

Swiss Water decaffeination uses only water and natural pressure to remove caffeine from coffee, without any chemicals.

In contrast, many other methods use solvents like methyl chloride or ethyl acetate. With the Swiss Water process, you get decaf coffee that’s pure and chemical-free.

Learn more about the Swiss Water process here.

Peaberry coffee is a rare, natural mutation where only one bean develops inside the coffee cherry, instead of the usual two. This results in a smaller, denser, oval-shaped bean that must be hand-sorted. Peaberries make up about 5% of coffee beans and are often prized for their sweetness and rich flavor. Peaberry coffees are particularly associated with Tanzanian coffee.

There are a couple of simple ways to access your customer portal:

1. Direct link – Two days before your next order is scheduled, you’ll receive a reminder email. In that email, click the “Manage Subscription” button, and you’ll be taken directly to your subscription portal. Please keep in mind that these links remain active for 7 days.

2. Log into your Shopify account – You can also access your portal by logging into your Shopify customer account at this link. Once logged in, click the “Manage Subscription” button to reach your subscription portal. If you haven’t created a customer account yet, you’ll need to set one up to use this feature.

If neither of these options work for you, feel free to reach out , and we can send a fresh link portal link or help you make any changes you need.

You can easily adjust almost anything — change your coffee selection, quantity, or bag size. You can also skip orders, reschedule deliveries, swap products, update shipping and payment details, and more. You even have the option to cancel, though we’d hate to see you go!

No problem, we’ve got you covered. Two days before your next order is scheduled, you’ll receive a reminder email with a “Manage Subscription” button that takes you directly to your subscription portal.

If you have plenty of coffee, you can easily “Skip Next Order” or “Reschedule” your delivery to a custom date with just a few clicks.

If you’re running low, you can “Add Product”, “Swap Product” to a larger bag, or “Edit Frequency” to receive shipments more often.

If you need any help, please reach out, and we can send you a fresh subscription portal link (links only remain active for 7 days) or help you make any changes you need.

No way! You’re in full control. You can skip deliveries, change your coffee selection, adjust quantities, or even cancel your subscription anytime.

Specialty Grade Coffee is the highest quality coffee, scoring 80 or above on the Specialty Coffee Association scale. Our coffee always meets this standard, typically scoring between 82 and 86 points. Only 3-5% of the world’s coffee production meets our quality standards.

It’s grown in ideal climates, carefully processed, and evaluated for flavor, aroma, and consistency, delivering a superior coffee experience with complex flavors and minimal defects.

Single-origin coffee comes from one specific source, such as a farm or region, highlighting the unique flavors of that location. Factors like weather and soil create distinct flavors that vary year to year. This makes single-origin coffee special, as you’re tasting a specific time and place.

Blended coffee, on the other hand, combines multiple single-origin coffees to achieve a consistent flavor profile. We create blends to ensure the coffee tastes the same from batch to batch, adjusting the components as needed.

Blends are ideal for those who prefer consistency, while single-origin coffees offer unique, evolving flavors.

Here are a few simple and inexpensive ways to make a big difference:

1. Use good, clean water – Filtered water is best (not distilled) since minerals enhance the flavor. Coffee is 98% water, so starting with quality water can instantly improve your brew.

2. Store your coffee properly – Use an airtight canister and store in a cool, dry place to keep your coffee fresher for longer.

3. Use a scale for consistency – Even with an auto-drip machine, using a scale helps you optimize your coffee-to-water ratio.

4. Use a burr grinder – Whole beans stay fresher longer, and grinding them just before brewing ensures maximum flavor and control.

While coffee is shelf-stable and safe to drink even after months, its flavor will fade over time. For the best taste, enjoy your coffee within 30 days of roasting.

Remember that a factory-sealed bag preserves freshness longer than an open one, and whole beans stay fresher than ground coffee due to less exposure to oxygen.

To keep your coffee fresh, avoid heat, moisture, light, and air—the four coffee killers.

For best results, store your coffee in an air-tight, opaque container in a cool, dry place away from sunlight.

Avoid the freezer or refrigerator, as freezing can damage the beans’ structure and the fridge’s odors can contaminate the coffee.

We don't operate any retail locations. The best place to buy our coffee is online or through select partners who sell Heyday in their shops.

All of our policies are linked in the website footer, and listed here for your convenience:

Shipping Policy
Refund Policy
Subscription Policy
Privacy Policy
Terms of Service
Accessibility Statement