Accessibility Statement

 Last updated: October 1, 2024

Our Commitment to Accessibility

At Heyday Coffee Co. we value inclusion and equality for everyone, which is why we are committed to making our website accessible. We endeavor to integrate accessibility into the core of everything we design and build.

We welcome your feedback; please let us know if you encounter accessibility barriers on our website. We ask that you include as much detail as possible in any communication you send, so that we can understand and remedy your concern.

We can be reached through our Contact Page (https://heydaycoffee.co/pages/contact)

Measures to support accessibility

To ensure accessibility, Heyday Coffee Co. includes accessibility considerations throughout our internal policies and in our web development, including using an accessibility-focused theme for our Shopify store.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

The Heyday Coffee Co. website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Compatibility with browsers and assistive technology

The Heyday Coffee Co. website is designed to be compatible with most modern browsers and assistive technologies.

The Heyday Coffee Co. website is not compatible with outdated software, for example browsers older than 3 major versions or mobile operating systems more than 5 years old.

Technical specifications

Accessibility of the Heyday Coffee Co. website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of the Heyday Coffee Co. website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations:

1. User generated content: Uploaded images and videos may not have text alternatives because we cannot ensure the quality of contributed content.

Assessment approach

Heyday Coffee Co. assessed the accessibility of the Heyday Coffee Co. website through self-evaluation.

Formal complaints

We will endeavor to respond to accessibility feedback within 5 business days, and to propose a solution within 15 business days.